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ISO 9000 Portfolio
(July 1, 2009) - At the 26th Plenary Meeting of ISO/TC176 held in Tokyo, Japan, in February 2009, Professor Karapetrovic became a Convenor of the Task Group on Portfolio Management (ISO/TC176/TGPM). Profe
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Standards in Engineering Education
(July 1, 2009) - Research on the use of customer satisfaction standards in engineering education is in full swing this year, supported by Professor Karapetrovic's McCalla Professorship. Latest work was pr
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Seminar on IMS in Mexico City
(November 24, 2008) - The Latin American Institute for Quality (INLAC) organized a seminar on the new developments in management systems in Mexico Ci
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Malaysia & Slovakia Speeches
(October 27, 2008) - Professor Karapetrovic recently delivered two keynote speeches at research - oriented conferences in Malaysia and Slovakia.
In March 2008, the 13th ...full story
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ISO/TC176 Meeting in Serbia
(May 30, 2008) - In May 2008, for the first time ever, a Plenary Meeting of the Technical Committee (TC) 176 on Quality Management and Assurance of the International Organization for Standardization (ISO)
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Keynotes in Montenegro and Australia
(November 2, 2007) - In September and October, Professor Karapetrovic attended three conferences in Montenegro and Australia.
The first two research events were conducted back
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ISO 10001 & 10003 Work
(July 3, 2007) - Professor Karapetrovic from the AIMS-RL participated in the last meeting of the working groups developing the new standards on customer satisfaction codes of conduct (ISO 10001) and dispu
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Conferences in Taiwan and Mexico
(June 30, 2007) - In the second quarter of 2007, AIMS-RL has been heavily involved in international research activities.
In April, Professor Karapetrovic was an invited keynote spe
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AIMS-RL Winter Research News
(January 13, 2007) - Although winter is currently in full force in Edmonton, so are the research activities in the AIMS-RL.
A new book by Professors Karapetrovic (AIMS-RL Director), Casadesus (
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ISO 10001 & ISO 10003 Progress
(November 30, 2006) - Professor Karapetrovic from the AIMS-RL presented a progress report on the ISO 10001 and ISO 10003 customer satisfaction complaint system standards at the Annual Plenary Meeting of the Te
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